Privacy Policy

Last updated: September 2026

Bluebells Cleaning provides domestic and commercial cleaning services in East Grinstead and the surrounding areas.

If you have any questions about how we use your personal information, you can contact us:

Bluebells Cleaning
Telephone: 07511 943419
Email: bluebellscleaningservices22@gmail.com

When you contact us or request a quotation, we may collect information such as:

• Your name
• Telephone number
• Email address
• Property or business address
• Details about the cleaning services you require
• Any other information you choose to provide when contacting us

We may receive this information by telephone, email, through our website or through social media.

We use your information to:

• Respond to enquiries and quotation requests
• Arrange and provide our cleaning services
• Communicate with you about your services
• Keep appropriate business and financial records
• Deal with any questions, complaints or problems
• Meet any legal or regulatory requirements

We only use your personal information where we have a lawful reason to do so.

We take reasonable steps to keep your personal information secure and prevent it from being lost, misused or accessed without permission.

We keep personal information only for as long as it is reasonably necessary for the purposes for which it was collected, including any period required for legal, accounting or tax purposes.

When information is no longer needed, we will securely delete or dispose of it where appropriate.

We do not sell or rent your personal information.

We may share information with trusted service providers where this is necessary to operate our business, for example website, email, accounting or other business service providers.

Where we use third-party services, we expect them to handle personal information securely and appropriately.

Our website is hosted using GoDaddy and may use cookies or similar technologies that are necessary for the website to function properly.

The website may also use technology that helps us understand how visitors use the site or improve our services. Where required, appropriate information and choices will be provided for non-essential cookies or tracking technologies.

Depending on the circumstances, you may have rights in relation to your personal information, including the right to:

• Ask for a copy of the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information where there is no longer a valid reason for us to keep it
• Ask us to restrict how we use your information
• Object to certain uses of your information
• Request your information in a portable format where applicable

If you would like to exercise any of these rights, please contact us using the details above.

If you have any concerns about how we handle your personal information, please contact Bluebells Cleaning in the first instance so that we can try to resolve the matter.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal requirements.

The latest version will always be published on this page.Privacy Policy

Last updated: September 2026

Bluebells Cleaning respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use and protect personal information when you contact us or use our website.

Bluebells Cleaning is responsible for the personal information collected through this website and in connection with our cleaning services.

If you have any questions about how we use your information, please contact us:

Bluebells Cleaning
Telephone: 07511 943419
Email: bluebellscleaningservices22@gmail.com

When you contact us, request a quotation or enquire about our services, we may collect information such as:

• Your name
• Telephone number
• Email address
• Address or details of the property requiring cleaning
• Information about the cleaning services you require
• Any other information you choose to provide when contacting us

We may also receive information when you contact us directly by telephone, email or social media.

We use your personal information to:

• Respond to enquiries and requests for quotations
• Discuss and arrange cleaning services
• Provide and manage our services
• Communicate with you about your booking or enquiry
• Keep appropriate business and financial records
• Deal with any questions, complaints or problems
• Meet our legal and regulatory obligations

We will only use your personal information where we have a lawful basis for doing so, such as taking steps at your request before providing a service, fulfilling our agreement with you, complying with a legal obligation, or where we have a legitimate business interest in doing so.

We do not sell or rent your personal information.

We may share information with trusted service providers where this is necessary to operate the business or provide our services. These may include website, email, accounting or other business service providers.

We will only share information where there is a legitimate reason to do so and will take reasonable steps to ensure that your information is handled securely.

We keep personal information only for as long as it is reasonably necessary for the purposes for which it was collected.

Some information may need to be kept for longer where we are legally required to retain business, accounting or tax records.

When information is no longer required, we will securely delete or dispose of it.

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Our website is hosted using GoDaddy's website services. The website may use cookies and similar technologies that are necessary for the website to function and, where applicable, to understand how visitors use the website.

Where non-essential cookies or tracking technologies are used, we will provide appropriate information and choices in accordance with applicable data protection and cookie requirements.

GoDaddy notes that its website services can use analytics and cookies, and that additional consent/preferences may be required where tracking services such as Google Analytics are enabled. 

Under UK data protection law, you have rights in relation to your personal information. Depending on the circumstances, these may include the right to:

• Ask for a copy of the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your information where there is no good reason for us to continue holding it
• Ask us to restrict how we use your information in certain circumstances
• Object to certain uses of your information
• Request that your information is provided to you in a portable format where applicable

If you would like to exercise any of these rights, please contact us using the details above.

If you have concerns about how we have handled your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO), which is the UK's independent regulator for data protection.

Information Commissioner's Office (ICO)

We may update this privacy policy from time to time to reflect changes to our business, website or legal requirements. The latest version will always be available on this website.